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Order Management

Managing Your Orders: A Freelancer's Guide

6 min readLast updated: January 1, 2026

Learn how to manage orders effectively and deliver excellent work to your clients.

Viewing Your Orders

  1. Go to your Dashboard
  2. Click "Orders" in the sidebar
  3. View all orders sorted by status

Order Statuses

  • New: Just received, waiting for you to start
  • In Progress: You've started working on the order
  • Delivered: Work submitted, waiting for client review
  • Revision Requested: Client requested changes
  • Completed: Client accepted the delivery
  • Cancelled: Order was cancelled

Starting an Order

  1. Click on the order to view details
  2. Review the client's requirements carefully
  3. Message the client if you need clarification
  4. Click "Start Order" to begin working

Delivering Your Work

  1. Click "Deliver Order" on the order page
  2. Upload your completed files
  3. Add a delivery message describing what you've done
  4. Click "Submit Delivery"

Handling Revisions

If a client requests revisions:

  • Review their feedback carefully
  • Ask for clarification if needed
  • Make the requested changes
  • Submit a new delivery with the updates

Meeting Deadlines

  • Always deliver before the deadline
  • If you need more time, message the client early
  • Late deliveries negatively affect your seller rating
  • Use the order timer to track remaining time

⚠️ Important: Your response time matters! Orders left unacknowledged for 24+ hours may be flagged and can affect your account standing.

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